We work hard to complete preventative maintenance to limit repairs and inconveniences in your home. However from time to time there will be a repair needing attention. On this page is everything you need to know about getting your home repaired quickly.
EMERGENCY MAINTENANCE - Please call 314-325-6882:
Emergency service is available 24/7. You must call the number, DO NOT TEXT. If it is an emergency we will want to talk to you and get as much information as possible as quickly as possible. An emergency is anything that will cause additional damage if you wait until the next business day. Some examples of an emergency are:
Please note that if you place an emergency service request and the issue turns out to be a non-emergency or your responsibility, you will be charged for the repair.
STANDARD MAINTENANCE REQUEST - Fill out a request form
We try hard to respond to service requests as quickly as possible. However if a repair is not an emergency or requires a skilled trade service tech it may take a day or two to schedule. Please be aware that some repairs may be the tenants responsibility and the tenant may be charged. Some examples of repairs and maintenance that the tenant may be charged for include:
Requests are reviewed the following business day.
If EMERGENCY MAINTENANCEis needed call 314-325-6882